This Privacy Policy describes how HostingSwift, LLC and MiTi Telecom, LLC (collectively, “the Company,” “we,” “us,” or “our”) collect, use, and share information about you when you use our website, products, and services, including Web Hosting, VPS Hosting, Dedicated Servers, and Online Radio Hosting (collectively, the “Services”). By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

Last Updated: May 25, 2024

1. Information We Collect

We collect information to provide and improve our Services. The types of information we may collect include:

• Personal Information: This is information that can be used to identify you directly or indirectly.
  • When you register for an account or purchase Services: Name, email address, postal address, phone number, payment information (such as credit card details or other payment account information, which is typically processed by third-party payment processors).
  • When you contact us for support or other inquiries: Name, email address, and any other information you provide in your communications.
• Usage Information:
  • Log data: IP address, browser type, operating system, referring URLs, pages visited, access times, and other system activity.
  • Service-specific data: For example, if you use our Online Radio Hosting, we may collect information about your stream (e.g., listener counts, bandwidth usage, but not the content of your stream itself unless required for troubleshooting or legal compliance). For VPS and Dedicated Servers, we collect data related to resource usage (CPU, RAM, disk, network) for billing and service maintenance, but we do not access the content you store on these servers unless you request support that requires such access or as required by law.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Services, including to monitor the usage of our Services.
• To process your transactions and manage your account.
• To communicate with you, including responding to your inquiries, providing customer support, and sending you service-related announcements, updates, security alerts, and administrative messages.
• For billing, account management, and other administrative matters.
• To personalize your experience with our Services.
• To detect, prevent, and address technical issues, fraud, or security concerns.
• To comply with legal obligations and enforce our terms and policies, including our Terms of Service and Acceptable Use Policy.
• For marketing and promotional purposes, where permitted by law and with your consent where required. You can opt-out of receiving marketing communications from us at any time.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
• For Legal Reasons: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of our users.
• Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
• With Your Consent: We may share your information with third parties when we have your consent to do so.
• Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

Specifically for domain registration services, we are required to share your information with ICANN (Internet Corporation for Assigned Names and Numbers) and the relevant domain registry operators as part of the domain registration process. Some of this information may be publicly available through WHOIS lookup services, unless you have opted for a domain privacy service.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, and we cannot guarantee absolute security. You are responsible for maintaining the secrecy of your unique password and account information at all times.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you Services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purposes for which it was collected.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you.
• The right of rectification if that information is inaccurate or incomplete.
• The right to object to our processing of your personal information.
• The right to request that we restrict the processing of your personal information.
• The right to data portability (i.e., to request a copy of your personal information in a structured, commonly used, and machine-readable format).
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or a higher age threshold where applicable under local law). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Websites and Services

Our Services may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

12. Acknowledgment

BY USING OR ACCESSING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO ITS TERMS AND CONDITIONS.