Talk to the HostingSwift team
Real engineers answer our tickets — no bots, no scripts, no endless phone trees. Send the form below and we open a ticket for you instantly; you get an email with your ticket number straight away. Prefer email? Write to [email protected] and it lands in the same queue.
Send us a message
Everything you send here becomes a tracked support ticket — so nothing gets lost and you always have a reference number. Fields marked with an asterisk are required.
Technical support
[email protected]Existing customers with an active service. Include your service ID or the ticket number for the fastest reply — or just use the form.
Sales & migrations
[email protected]Not sure which plan fits, or want to move from another provider? Tell us what you are building and we will recommend the right service and region.
Billing & invoices
[email protected]Questions about an invoice, a refund, your credit balance or a payment method you have on file.
Abuse reports
[email protected]Report spam, phishing, malware, or any security issue. Abuse reports are triaged around the clock, including holidays.
What happens after you send
- 1Your message is logged as a ticket and routed to the right team automatically.
- 2You get an immediate acknowledgement email with your ticket number.
- 3A human replies — usually within a few hours during US business hours. Reply to that email any time to add detail; it threads back onto the same ticket.
Expected response times: abuse & security around the clock, sales & support within a few business hours.
Where we run
Our services are distributed across three US regions. There is no single head office to visit — everything runs in our own infrastructure.
- ✓Chicago, IL
- ✓Las Vegas, NV
- ✓Kansas City, MO